Whether it's account setup, payments, bonuses, games, or any other issue, we're here for you — in Bangla, around the clock.
Find the most frequently asked topics in one click
Welcome to Bajaee. No matter where you are in Bangladesh, our Help Center is here whenever you need it. From creating an account to making your first deposit, claiming bonuses, live betting, or withdrawals — we guide you through every step, clearly and in plain English.
First-time deposits can feel a bit daunting for new members. Common issues include entering the wrong number or failing to save the transaction ID when paying via Mobile Pay or Nagad. Bajaee's Help Center provides step-by-step guidance to resolve all such problems.
Signing up on Bajaee is quick and straightforward. You can create an account in under two minutes using your mobile number, a strong password, and an email address. To make withdrawals later, you'll need to complete KYC verification by uploading a photo of your national ID or passport. The verification process is typically completed within 24 hours.
Bajaee supports all major mobile banking services in Bangladesh. You can deposit via Mobile Pay, Nagad, and Rocket, as well as direct bank transfer. The minimum deposit is just ৳200 and the minimum withdrawal is ৳500. Deposits are typically credited to your account within 5–10 minutes.
Many members have questions about bonuses. Bajaee offers a range of promotions including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with specific wagering requirements. For example, if you receive a ৳1000 bonus with a 10x wagering requirement, you'll need to place a total of ৳10,000 in bets before the bonus winnings can be withdrawn. Full details are clearly listed on the Bajaee bonus page.
Cricket is the most popular sport in the Sports Betting section. You can place bets on Bangladesh national team matches, BPL, IPL, the World Cup, and more. Football fans can also bet on the Premier League, La Liga, and the Champions League. Our members consistently say that Bajaee offers the most competitive odds on the market.
Bajaee's Live Casino features baccarat, roulette, blackjack, Andar Bahar, and much more. With real dealers and live video streaming, it feels just like being at an actual casino — and the full experience runs seamlessly on mobile too.
If you ever have trouble logging in, forget your password, or your account gets blocked – reach out to our live chat support right away. Our support team is available 24/7 Bangladesh time, with an average response time of under 2 minutes.
The Bajaee mobile app is available for both Android and iOS devices and can be downloaded for free from the download page. With the app, you can handle deposits, withdrawals, live betting, and casino games all in one place. Push notifications keep you instantly updated on live odds and bonus offers.
Choose your preferred contact method for any support needs
Get started on Bajaee in just a few minutes
Click the "Registration" button above to open the sign-up form.
Enter your mobile number, email address, and a strong password.
Enter the OTP code sent to your mobile.
Deposit a minimum of ৳200 via Mobile Pay, Nagad, or Rocket.
Claim your welcome bonus and jump into your favorite game.
How fast each payment method processes your funds
| Method | Deposit Processing Time | Withdrawal Processing Time | Minimum |
|---|---|---|---|
| Mobile Pay | 5 minutes | 15–30 minutes | ৳200 |
| Nagad | 5 minutes | 15–30 minutes | ৳200 |
| Rocket | 5–10 minutes | 30–60 minutes | ৳200 |
| Bank Transfer | 1–3 hours | 1–24 hours | ৳1000 |
Choose the category that matches your issue
Account creation, login issues, password reset, and KYC verification.
Payment methods, failed transactions, limits, and processing times.
Bonus claims, wagering requirements, expiry, and cancellation rules.
Game rules, live betting issues, bet cancellations and returns.
Installation issues, updates, notifications, and performance.
Two-factor verification, suspicious transaction monitoring, and data protection.
Bajaee is a responsible gaming platform. We always encourage members to bet within their means. If you need support, Responsible Gaming Read the page. To learn how we handle your data and privacy, please review our Privacy Policy View.
Answers to the Most Frequently Asked Questions
Our support team is always ready. Start a live chat and talk to us directly — right now.